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Privacy Policy

Effective Date: August 20, 2026

Polar Pest Control (“Polar,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request information, submit a form, or otherwise interact with us.

Information We Collect

We may collect information that you provide directly to us, including:
 

  • First and last name

  • Phone number

  • Email address

  • Service address

  • Information about your pest-control needs

  • Messages, questions, or other information you choose to provide


We may also automatically collect limited technical information when you visit our website, such as your browser type, device information, IP address, pages visited, and general website activity.

How We Use Your Information

We may use the information we collect to:
 

  • Respond to your questions or service requests

  • Contact you about a quote, inspection, appointment, promotion, or requested service

  • Schedule and provide pest-control services

  • Create and maintain customer records

  • Send service-related communications

  • Improve our website, services, and customer experience

  • Protect our website and business from fraud, misuse, or security threats

  • Comply with applicable laws and legal obligations

Phone, Email, and Text Communications

When you submit a request through our website, we may contact you by phone or email regarding your inquiry, requested service, appointment, or customer account.

If we send marketing emails, you may unsubscribe from future marketing messages using the unsubscribe option provided in the email. Service-related or transactional communications may still be sent when necessary to provide services you requested.

We will obtain consent for automated or marketing text messages when required by applicable law. Consent to receive marketing text messages is not required to purchase pest-control services.

How We Share Information

We may share information with trusted service providers that help us operate our business, such as:
 

  • Website hosting and website-management providers

  • Customer relationship management software

  • Scheduling and communication providers

  • Payment processors

  • Analytics and technology providers

  • Other vendors that help us provide requested services


These providers may access information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect Polar Pest Control, our customers, or others.

We do not sell your personal information.

Cookies and Website Technology

Our website and our technology providers may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site, measure website performance, and improve our services.

Your browser may allow you to block or delete cookies. Some website features may not function properly if cookies are disabled.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and customer records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

Your Privacy Choices

Depending on where you live and the laws that apply, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.

You may contact us using the information below to make a privacy-related request. We may need to verify your identity before completing certain requests.

You may also ask us to stop sending marketing communications at any time.

Information Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. No website, electronic transmission, or storage system can be guaranteed to be completely secure.

Children's Privacy

Our website and pest-control services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 through our website.

Third-Party Links

Our website may contain links to third-party websites or services. Polar Pest Control is not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact:

Polar Pest Control
1004 Blue Beech Lane
Brookshire, TX 77423

Phone: 832.352.0215

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